How to bring cold leads back to life with one letter

How to bring cold leads back to life with one letter

How to bring cold leads back to life with one letter

What to do if leads have stopped responding? Let's explore how to bring cold clients back into the funnel with just one email: approaches, examples, and ready-made templates. Everything is for B2B outreach.

Author Kirill Yuriev

Kirill Yuriev

Marketer Coldy

Опубликовано:

April 29, 2025

En
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Or at least try — competently, carefully and without "well, what, well, what, well, what"

Cold leads are not lost. They are those who have shown interest in the past but disappeared. Disappeared because they were busy. Or did not understand the offer. Or you simply got them at the wrong moment. Or maybe the email just got lost in the "Inbox." In any case — there are chances.

And a good reactivation outreach does not start with "Hey!", but with subtle work: precise context, a gentle touch, and new value.

In this article — examples, approaches, and templates that will help bring silence back to life.

Why do leads go silent?

Here are the most common reasons why you are not getting replies:

  • Perhaps, you just reached out at the wrong time — the person is overwhelmed at work, on vacation, or has left, so they are not thinking about new solutions.

  • Sometimes, the email didn't resonate because the benefits were not highlighted — or alternatively, it was too direct a pitch, lacking context.

  • Sometimes, the topic just gets lost in the shuffle — especially if you didn’t remind them of yourself a few days later.

  • Business priorities may have changed — a task that was once important has slipped off radar. This is normal.

  • And finally, perhaps your offer is no longer relevant — yet you are still pressing on a pain point that the client has long addressed.

The good news: in all these cases, you can come back. The main thing is not to push with the same message. Provide a new reason for dialogue.

What works: 5 approaches for reactivation

“Maybe, not at the right moment?”

This is an email without pressure. Without "I've already written." Without passive aggression. Just a light ping:

Hi, Anna. We talked a month ago about automating contracts. Maybe it wasn't the best timing back then. I just wanted to gently remind you: if the topic is still relevant — I can show you how we solve this in large development companies. If it's not relevant — that's okay too.

Engaging case (but no PDF attached)

If you know the segment and can show a specific result — share it. In one line.

We recently closed a project with "Alpha Technologies": we helped speed up IT request approvals from 6 to 2 days. Similar stack, similar tasks. If you're interested — I can share more details.

Importantly: do not send a huge case. Just hint that it exists — this will give them a reason to continue the conversation.

“Something new for you”

Sometimes, it makes sense to come back not to the old topic, but to offer a new context. Especially if the segment is the same, but the task could be different.

Once we discussed implementing a CRM, but I see that now many companies are looking towards automating post-sales service. We are currently doing such a thing for x5, would that be of interest?

Gentle exit from the dialogue

If you've already tried 2–3 emails, and in response — silence, you can tactfully close the chain:

If the topic is no longer relevant — all good. Just let me know, and I won’t distract you anymore. Or, perhaps, should I reach out to a colleague?

This gentle reminder sometimes brings leads back — simply because you are not pushing and are maintaining respect for the interlocutor.

A little social dynamics

A little social pressure — if appropriate — can spark interest:

We are currently working with three banks: VTB, Rosbank, and Home Credit — helping IT directors solve tasks without expanding their teams. Perhaps this would be relevant for you as well.

Tips for writing emails

  • Don’t repeat what you’ve already written. A new touchpoint — a new context.

  • Keep it short. The fewer words — the higher the chance they will read it.

  • Write like a human. Without “we are sending you a commercial proposal.”

  • Leave room for rejection. This reduces anxiety.

Email example

Hi, Ivan! We talked a month ago about automating tenders. Back then, it seems, there was no reason to move forward. I’m sharing a case on this topic: we helped a company in your field reduce manual labor by 70%. If you’re interested — I can share more details. If it’s not a priority yet — that’s fine, just let me know.

And how to do this in Coldy?

In Coldy, you can launch a separate series for "cold" leads:

  • Filtered by status "no response for 30+ days"

  • Uploaded a new series (2–3 emails)

  • Track opens / clicks / replies

  • Insert cases and social proof — carefully, without pressure

We have seen cases where one such email brought back up to 15% of "dead" leads into the funnel.

In summary

Cold leads do not mean dead. It means you need to:

  • Write as if it were the first time — but with a new focus

  • Respect the silence

  • Provide new value

  • Not be afraid to close the dialogue carefully

And if you want to test a hypothesis live — come to Coldy and launch a series. Sometimes one email is enough to get everything rolling again.